Privacy Policy
Your Privacy Matters
Lacy Mortgage Group, powered by Altra Lending ("we," "us," "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why, and how it's used when you visit darrenlacy.ca, use the HELP Savings Estimator, or contact us through this site. This policy is intended to be consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect & How We Use It
When you use the HELP Savings Estimator, fill out a contact form, or reach out to us directly, we may collect your name, email address, phone number, and general financial or mortgage details (such as your home value, mortgage balance, and other debts). We use this information to respond to your inquiries, prepare mortgage or refinancing estimates, meet our regulatory record-keeping obligations as a licensed mortgage broker, and improve this website.
We do not sell your personal information. We may share it with the brokerage (Altra Lending), lenders, or service providers as needed to provide our services, or where required by law.
Your Rights, Security & Contact
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This site may use cookies and analytics tools to understand how visitors use the site; you can control cookies through your browser settings. You have the right to ask us what personal information we hold about you, and to request that it be corrected or deleted, subject to our regulatory record-keeping obligations.
This site may link to third-party websites, including Harvest Mortgage Investment Corporation, and to our social media pages; those sites have their own privacy practices, which we encourage you to review. Questions about this Privacy Policy or your information? Contact Darren Lacy, Mortgage Broker (FSRA License #M10002150), Lacy Mortgage Group, powered by Altra Lending (Brokerage License #10352), at 289-928-1823 or darren@lacymortgagegroup.ca. This policy was last updated September 2026.